Frequently Asked Questions (FAQs)
General
What is ClearRoute UK?
ClearRoute UK provides information-based preparation tools designed to help independent applicants organise and prepare their UK visa applications. Our resources include structured checklists and document preparation tools based on publicly available Home Office guidance.
Do you provide immigration or legal advice?
No. ClearRoute UK does not provide immigration advice, legal advice, or representation. Our products are designed to support preparation and organisation only.
Who are your services for?
Our services are suitable for individuals preparing their own UK visa applications independently, particularly Skilled Worker visa and Indefinite Leave to Remain (ILR) applications.
Skilled Worker Visa
What is the Skilled Worker visa?
The Skilled Worker visa allows eligible individuals to work in the UK for an approved sponsor. It replaced the former Tier 2 (General) visa.
Is the Skilled Worker visa the same as Tier 2?
Yes. The Skilled Worker visa is the current name for what was previously known as the Tier 2 (General) visa. Many people still use the old term.
Do your checklists guarantee visa approval?
No. Our checklists help with document organisation and preparation only. They do not assess eligibility or influence application outcomes.
Indefinite Leave to Remain (ILR)
What is Indefinite Leave to Remain (ILR)?
ILR allows individuals to live and work in the UK without time restrictions. It is often the next step after holding a Skilled Worker visa for the required period.
Do you check if I qualify for ILR?
No. We do not assess eligibility or provide advice on whether you qualify. Our ILR checklist helps you organise documents once you are preparing your application independently.
Products & Downloads
What products do you offer?
We offer digital preparation checklists for Skilled Worker visa and ILR applications, as well as optional bundles that include an email-based document preparation review.
What format are the products delivered in?
All products are delivered as downloadable PDF documents.
Can I use your checklist without buying the bundle?
Yes. Our checklists are available as standalone digital products.
Document Preparation Review (Bundle Only)
What is included in the document preparation review?
The review focuses on document organisation, clarity, completeness, and formatting. It does not include eligibility checks, advice, or outcome predictions.
How does the review work?
If you purchase a bundle, you will receive instructions on how to submit your documents by email for review.
How long does the review take?
Response times will be outlined at the time of purchase or in your confirmation email.
Refunds & Payments
Do you offer refunds?
Due to the nature of digital products, all sales are final once a download has been accessed. Refunds are not offered unless there is a technical issue.
What if I can’t access my download?
If you experience any technical issues, please contact us and we will re-send your download or provide access to a working file.
Legal & Compliance
Are your services regulated by the UK immigration authorities?
No. ClearRoute UK operates as an information-based service only and does not provide regulated immigration advice.
Is my personal information protected?
Yes. We handle personal data in accordance with UK GDPR requirements. Please see our Privacy Policy for full details.
Before You Buy
Is ClearRoute UK right for me?
If you are applying independently and want structured preparation tools to help organise your documents, our products may be suitable. If you require personalised immigration advice, you should consult a regulated immigration adviser or solicitor.
Can I contact you with questions before purchasing?
Yes. You are welcome to contact us with general questions about our products or how they work.